How to use your touchcard

The parking marshal will guide you through the easy steps of paying for parking with your Quickpark Prepaid Touchcard, doing an on-street credit balance enquiry or reloading your touchcard  

  • When parking in a participating site and approached by a parking marshal for payment, request to pay with your touchcard.
  • If you are unsure of the credit balance on your touchcard, ask the parking marshal to do a credit balance enquiry.
  • Tell the marshal how long you wish to park for and when asked, touch your card on the point-of-sale device to make payment.
  • The parking marshal will give you a Pay & Display paper ticket. Please carefully check the paper ticket you receive from the marshal to ensure that you have received the correct amount of parking time.
  • NOTE: When purchasing parking time, remember to display your Pay & Display ticket on the dashboard of your vehicle to avoid receiving a parking fine.
  • Approach the parking marshal and tell him or her that you wish to reload your touchcard.
  • OPTIONAL : You may want to know your touchcard credit balance prior to reloading. If so, ask the marshal to do a credit balance enquiry. Touch your card on the point-of-sale device when prompted to do so. The marshal will hand you a Credit Balance Enquiry ticket. Be sure to check the balance before you proceed.
  • Tell the marshal how much credit you want to reload onto your touchcard and then give them the cash when requested to do so.
  • Once the marshal has received your money you will be asked to touch your card on the point-of-sale device to reload it.
  • Once your touchcard has been reloaded, you will be given a Credit Reload Receipt as proof of the transaction.
  • NOTE: When reloading your touchcard, please carefully check the Credit Reload Receipt you receive from the marshal to ensure that the correct amount of credit was loaded onto your touchcard.